Light grey checkered shirt

At Sixteen19, we ensure strict quality checks before dispatch.

Returns or exchanges are accepted only for damaged, defective, or incorrect products. Customers must contact our Customer Care numbers within 48 hours of delivery and share proper images or videos for verification.

📞 Customer Care: 9697979803 / 9697979804

Products must be unused and returned in original condition with tags and packaging. Return shipping charges will be borne by the customer, and any approved refund will be credited to the customer’s original payment method only.

No returns or exchanges for size issues, color variations, or sale items. Please contact Customer Care before returning any product.  

At Sixteen19, we aim to deliver your orders safely and on time.

All orders are processed within 1–3 business days after confirmation. Once dispatched, delivery timelines may vary depending on your location and courier partner. Generally, orders are delivered within 4–7 business days across India.

Shipping charges, if applicable, will be clearly mentioned at the time of checkout. We work with reliable courier partners to ensure secure packaging and smooth delivery.

After dispatch, tracking details will be shared with you so you can monitor your shipment. In case of delays due to unforeseen circumstances such as weather, logistics issues, or regional restrictions, we appreciate your patience and understanding.

For any shipping-related queries or support, our customer care team is always available to assist you.